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Responsible Gaming at 1Win

Introduction

At 1Win, we prioritize the well-being of our players. Our commitment to responsible gaming ensures a safe and secure environment for everyone. We believe in promoting responsible behavior and providing tools to help players enjoy gaming in a balanced and sustainable manner. Our aim is to support you in making informed choices and enjoying a positive gaming experience.

Recognising Problem Gambling

Understanding the signs of problem gambling is crucial. Awareness is the first step toward maintaining control. Here are some common symptoms:

• Spending more time and money on gambling than intended
• Neglecting personal or professional responsibilities
• Using gambling as an escape from personal issues
• Chasing losses to try to win back money
• Feeling guilt or remorse after gambling
• Experiencing financial difficulties due to gambling

Consider these questions for self-assessment:

• Do you gamble to escape daily life or relieve stress?
• Have you ever tried to reduce your gambling without success?
• Do you lie about the extent of your gambling activities?
• Is gambling affecting your relationships with family and friends?

If you answer ‘yes’ to any of these questions, it may be time to reassess your gambling habits.

Tools for Responsible Gaming

1Win provides several tools to help you manage your gaming responsibly:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Control how much you can afford to lose over a specified period.
• Session Limits: Manage the amount of time you spend playing each session.
• Cooling-Off Periods: Take a short break from gaming to regain perspective.
• Self-Exclusion: Opt for a longer break by excluding yourself from gaming activities.
• Reality Checks: Receive regular reminders on the time spent playing.

These tools can be easily accessed and managed through your account settings on 1Win. We encourage you to utilize them to maintain control over your gaming activities.

Advice for Responsible Gaming

Here are some practical tips to ensure responsible gaming:

• Set a budget and stick to it.
• Only gamble with money you can afford to lose.
• Balance gambling with other leisure activities.
• Take regular breaks to avoid fatigue.
• Avoid gambling when under the influence of alcohol or drugs.
• Seek support if you feel your gambling is getting out of control.

Seeking Help

If you or someone you know is struggling with gambling addiction, several organizations in Pakistan can provide support:

These resources offer confidential support and guidance to help manage gambling addiction effectively.

Protection of Minors

1Win takes the protection of minors seriously. We have strict policies to prevent underage gambling. Age verification is mandatory for all players to ensure compliance with local regulations. We use advanced verification tools to confirm the age and identity of our users. We also encourage parents to monitor and restrict access to online gaming platforms and provide guidance on responsible gaming to minors.

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